- Who is responsible for import clearance, duties and taxes in Latin America?
- The importer. For Latin American imports the importer remains responsible for local import clearance, duties and taxes unless a different arrangement is explicitly agreed. MN-F coordinates the German export side and the agreed freight and document package with the customer, forwarder and local customs representative.
- Which Incoterms does MN-F quote?
- FCA Germany, CPT destination, CIP destination and DAP plant or agreed destination, under Incoterms 2020. Other Incoterms can be agreed when appropriate for the project. Each quotation states the Incoterm and the named place.
- Can MN-F supply an alternative instead of the requested item?
- Only with your approval. An alternative is quoted separately, identified as an alternative replacement, and supplied only after customer approval. No substitution or scope change is made silently.
- What does the quotation contain?
- Depending on the request: manufacturer and exact part number, technical specification and datasheet reference, quantity, condition, source type and country of origin, price, lead time, Incoterm and named place, freight option, payment terms, quotation validity, verification scope, available documentation and, where applicable, an alternative proposal.
- How do I send a BOM?
- By email to info@mn-f.com as an Excel or CSV list or a PDF equipment list, with your company name and the request type in the subject line. The contact form takes text only.
- Which documents accompany a shipment?
- Depending on the product and destination: commercial invoice, packing list, transport document, export documentation or reference, manufacturer datasheet, serial or batch information, a certificate or declaration of conformity where available and applicable, proof of origin or a statement on origin where preferential treatment is applicable, and other documents required for the product or destination. The exact document package is defined for each order.
- In which languages does MN-F work?
- Quotation requests and BOM quotations in English, German or Spanish. Shipping documents in English.
- Can MN-F source obsolete or discontinued parts?
- MN-F can investigate them: obsolete manufacturer part numbers, legacy Siemens, Rockwell and other automation components, discontinued instrumentation, previous-generation HMI, PLC and drive components, new old stock and remaining German inventory. For obsolete equipment the quotation distinguishes clearly between an original item and an alternative replacement.
- Where does MN-F source the items?
- From manufacturers, authorized distributors and established industrial stock suppliers on the German market. The quotation identifies the sourcing channel, item condition, country of origin and available documentation.
- How is the freight shipped to Latin America?
- By air freight, road freight, sea freight, multimodal transport or, for urgent components, courier shipment. The quotation states the freight option, the Incoterm and the named place.
- What does MN-F check before dispatch?
- The verification procedure agreed in the quotation. Depending on the item it covers manufacturer and type identification, part number, serial number and date code, quantity, condition and completeness, datasheet reference, photographic documentation, packaging, origin documentation and manufacturer certificates. The report is not a UVV safety inspection and does not replace manufacturer or notified-body certification.